We schedule deliveries to arrive half hour prior to your serving time, if you would like it sooner or later just let us know at the time you place your order.

On our buffet lines we use chafing dishes for the hot foods.  Our cold foods are presented in black plastic or glass bowls and/or black plastic or silver trays that are nicely garnished.  We use baskets and cloth napkins for other various items such as rolls, dinnerware, and condiments.

We typically set-up your meal buffet style and come back to pick it up when finished.  Pick-up times are arranged during our normal business hours.  You will be responsible for our equipment until it is picked up.

We will gladly provide you with a server(s) to maintain the buffet line and serve your guests upon request and need. Additional charges may apply.

Food stays hot for approximately 2 hours within a chafing dish.

Our prices include food and condiments as well as disposable black laminated foam/plastic dinnerware such as plates, silverware, cups, napkins, etc.

China and flatware or clear plastic dinnerware may be requested at an additional charge.  We respectfully ask for a forty-eight hour or more notice.

Any rentals of linens, china, glassware, flatware, equipment, etc. will be at the client’s expense.  We will gladly help you decide what your specific needs are and prepare an estimated quote on those needs.

The client is responsible for any rentals damaged by guests.

Yes, we have a $35.00 delivery fee.

The number of guests you guarantee are the number of guests that we prepare for.  Your guest count guarantee is a 100% guarantee.  If your guest count is under, you still pay the full guarantee.  We ask you to give us your guest count guarantee at least three days prior to the event.  You may increase this count up to 48 hours prior to the event, but you cannot decrease it as our preparations have already begun.

We bring to-go boxes and will package for your guests to take with them after your event, however leftovers are not guaranteed.

For the last 15 years we have been strong supporters of the Nashville Rescue Mission.  When we have a substantial amount of food left over, we typically take it there. However we are more than happy to take your food to a place of your choosing.

We deliver within a 30 mile radius of Nashville.  Anything outside of the 30 mile radius will be subject to a different delivery fee or we may not be able to accommodate your request.

For events with 50 or fewer people, we ask for at least 24 hour notice.

For events with 50-200 people, we ask for 3 day notice.

For events with 200 or more, we ask for a minimum of 5 day notice.

Phone orders should be placed during office hours.  For next day service, orders should be placed no later than 12 PM the day before.  We ask that when placing orders or changing an existing order please call as early as possible.  Special events may require more time.  In addition, when ordering by fax, please call to verify that we received your order.

We will try to accommodate last minute or same day orders.  Late orders are usually easiest with Custom Deli Lunches rather than a Hot Lunch meal.

When canceling orders, we ask for a minimum 24 hour notice.  Unfortunately, we cannot accept same day cancellations.   If you cancel within 24 hours prior to your event there will be a 50% fee charged.

Our payment methods include: company/personal check, Visa, MasterCard, AMEX, cash, and billing terms for select accounts.

All pricing of food and beverage is subject to 9.25% sales tax.

Deposits are required for events over $1,000.  Full payment including the balance will be due prior to, or on the day of the function.  For detailed information regarding our direct billing policy, please call our office.

Gratuities are not included in the cost.

Yes, due to the high volume of staff and preparation required for weddings we have different requirements for such events.

We ask for a firm menu and an estimated guest count one month in advance for weddings and a final guest count a week in advance.

There is a 50% deposit due when you book with us. 

If you cancel within 30 days there is a $250 cancellation fee and if you cancel within 7 days of your event you lose your deposit.